Core Values
“Rinnai’s corporate endeavors are guided by two customer-driven principles: a commitment to safety and the achievement of a comfortable lifestyle.”
Our Mission
Rinnai feels that its mission and corporate responsibility lie in contributing to the global environment and the lives of people across the world through its core business, providing comfortable lifestyles for society with heat energy appliances. To achieve this, we will devote ourselves in the development of quality and high energy-saving products using advanced technology, and by ensuring that the entire Group, both within Japan and across the world, is thoroughly committed to the principle of zero defects.
Environment
Hot water and heating appliances account for much of the energy used in the average home. By developing, manufacturing, and selling appliances with exceptional energy efficiency, Rinnai helps reduce emissions of greenhouse gases from homes.
Heat & Lifestyles
We deploy our advanced heat-related technologies and know-how to develop products that people can use in a safe, comfortable, and efficient manner. In this way, we help people lead abundant lifestyles.
Quality
We adhere to the basic tenet that “Quality is our destiny.” To this end, we pursue a “zero defects” objective when designing, making, and selling our products, to ensure they remain fault-free until they are no longer used by the customer.
Contributing to
Local Communities
In principle, we focus on local production and local sales in advancing our overseas business. Our aim is to help improve the lives of local people around the world by delivering products and services that meet the climates, lifestyle cultures, and customs of various nations and regions.
Environment
Hot water and heating appliances account for much of the energy used in the average home. By developing, manufacturing, and selling appliances with exceptional energy efficiency, Rinnai helps reduce emissions of greenhouse gases from homes.
Heat & Lifestyles
We deploy our advanced heat-related technologies and know-how to develop products that people can use in a safe, comfortable, and efficient manner. In this way, we help people lead abundant lifestyles.
Quality
We adhere to the basic tenet that “Quality is our destiny.” To this end, we pursue a “zero defects” objective when designing, making, and selling our products, to ensure they remain fault-free until they are no longer used by the customer.
Contributing to
Local Communities
In principle, we focus on local production and local sales in advancing our overseas business. Our aim is to help improve the lives of local people around the world by delivering products and services that meet the climates, lifestyle cultures, and customs of various nations and regions.
Our Philosophy
Harmony
Develop personal character
of the highest caliber
Spirit
Base your efforts on
a consistent philosophy
Sincerity
Know the fundamentals and consider
issues with precision and clarity
Corporate Philosophy Pyramid
Rinnai believes that the union of “Harmony, Spirit, and Truth” motto and the “Rinnai Corporate Mission” forms a fundamental principle behind our company, as it stands at the apex of the Corporate Philosophy Pyramid. Below, at the core, is the Rinnai Charter based on seven pledges. The foundations underpinning the pyramid are Ethical Provisions and the Rinnai Code of Conduct, which sets out guidelines for all executives and employees to observe in the course of their daily work activities.