Rinnai Is Here to Help You At Every Step Of The Way
Whether you are considering a Rinnai product, have a concern with your purchase, need technical support or a spare part replaced, we are only a click away.
Contact
MCO Period
During MCO period, for any product issue, service and spare part enquiries, kindly email to customercare@rinnai.com.my or WhatsApp to: 012-283 1636 / 010-910 8424 / 012-681 8099.
For other enquiries not related to product issue, service and spare part, you may submit your enquiry via our enquiry form and we will get back to you as soon as possible. Thank you.
Rinnai (Malaysia) Sdn Bhd (15790-A)
HQ & After-sales Service
D2-3-G & D2-3-1, Block D2,
Pusat Perdagangan Dana 1,
Jalan PJU 1A/46, PJU 1A,
Ara Damansara,
47301 Petaling Jaya
Selangor Darul Ehsan, Malaysia.
Phone: +603-7832 0037 / 7832 0038 / 7832 0039
Fax: +603-7832 0036
Email: enquiries@rinnai.com.my
Customer Care Hotline
Toll Free: 1800-88-8180
Operation Hours: Mon – Fri, 8:30am – 5:45pm, excluding Public Holidays
Online Support
Domestic & Commercial Appliances
sales@rinnai.com.my
Project Enquiry
project@rinnai.com.my
Customer Care
customercare@rinnai.com.my
Spare Parts Department
sparepart@rinnai.com.my
Marketing Department
marketing@rinnai.com.my
