FAQ
About Rinnai
General warranty is 2 years on manufacturing defects.
For more info, kindly refer here.
1800-88-8180
Working Hours: Monday – Friday, 9AM – 4.30PM (excluding public holidays)
Within 1(one) month of purchase.
You may register your warranty online here.
After-sales service (excluding installation) and spare part purchasing.
Cooker Hob / Built-In Hob
The red flame depends on the composition of hydro carbon in the gas. More hydro carbon causes the flame to be red. The red flame will not “burn” or causes “scorched” to cooking appliances.
Yes. It will make your pot black and no good combustion
Sometimes the air needed to cause ignition is trap in the gas valve. Let the air circulate by pressing ignition knob longer.
Because there is too much air in the gas valve, the air comes onto when turning off the stove causing the “burping” sound. This situation is not dangerous. Adjust the damper to avoid this situation.
No. Its depend on design, Example: Rinnai Inner flame low consumption and more heat efficiency.
Temp glass heat can stand 400 celsius /Ceramic 700 celsius
Heat efficiency (less of Heat loss)
Heat efficiency (less of Heat loss)
Minor (6 Month), Major (1 year)
Clean it after every each cooking
Cut out dimension. If glass please install body screw. Please use normal regulator (new)
RM150 for 2 burners. RM200 for 3 burners.
Cooker Hood
Once in 2 weeks
Any places are suitable
Level. For ventilation piping not more than 10 meter and 3 bend. Not too high and too low (more detail refer manual)
Oven
Yes. Standard IEC and some of country only required 90cm of the cables.
Avoid to mix the socket. Please follow the Amps requirement
No. Because the oven required power rating 15amp
To avoid heat inside Kitchen area.
